DB HOME COMPUTER REPAIRS

 Computer repairs in the Peak District and Derbyshire area. 7 days a week, whenever possible.

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About DB Home Computer Repairs

I.T Engineer since 1988. Offering friendly, honest and reliable service throughout the Peak District. I try to respond as quickly as possible, so please contact me on the above numbers to book a call.

We offer computer and laptop repairs in the Peak District and Derbyshire. These are home visits or collection and drop offs, or drop off and collect to repair and service  computer/PC, fix laptop problems, installs, hardware, software, replacement machines, wireless, , data retrieval, etc

 

Services

Desktop Computers

Laptops

Installations

Hardware

Home Visits

Home Visits

Software

Internet/Wireless

Data Retrieval

Printer

 

Areas Covered

DB Home Computer Repairs covers a large area over the Peak District and Derbyshire.

Matlock Bakewell Belper Tideswell Wirksworth Crich Cromford Bamford Birchover Baslow  Tansley Curbar Hathersage Grindleford Hope Calver Duffield Bolehill Youlgrave Bonsall Bradwell Brassington Cressbrook Darley Bridge  Elton Eyam Fritchley Great Longstone Hartington Kirk Ireton Litton Monyash Over Haddon Ashbourne Rowsley Winster Wessington Turnditch Wensley  Chesterfield Alfreton Denby Ripley  Darley Dale Stoney Middleton  and all surrounding areas in the Peak District.          

Nationwide for Telephone Support.

New Computers

As well as repairing computers,I can also set up and install new Desktop PC's or Laptops. Please contact me if it is a new Computer or Laptop set up and install that you require to discuss charges. If you would like this then I will come to you and install/set up a new machine and carry out any data transfer or other requirements e.g training/demonstration. I can usually respond the same or following day.

Recycle Your Old PC

I also offer to recycle your old PC or Laptop .This would include collection of any PC or Laptop that you no longer require and erasing of your data if required.This would be in the Peak Distict and possibly surrounding areas and any data erasing would be carried out at my premesis.
There would be a fixed fee of £25.00 for this service. machines recycled safely and securely

Please telephone for details

 
 

Contact

 
 

Opening Hours

Monday-Sunday 9am to 7pm

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Tel: 01629 580 712

Mob: 07761 656 702

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Privacy Policy for DB Home Computer Repairs:

 

The data controller is Darren Ball, his contact details are listed below.

Address: DB Home Computer Repairs/Darren Ball, Buckley Drive, Matlock, Derbyshire, DE45PN

Phone number: 01629 580 712

Email: darren65peaks@gmail.com

 

Personal data is kept allowing the services requested by the customer, this also includes accounting purposes which keeps records and contact details (such as phone numbers, addresses and email addresses) of any work carried out on the basis of the legitimate interests of the data controller. Personal data is processed on the basis that it is necessary for the performance of a contract to which a customer is party, or in order to take steps at the request of a person prior to entering into a contract. The legitimate interests include retaining accurate records, recording and retrieving details of work carried out including customer’s details to help perform current or future work for a customer. Personal Information (contact details supplied to me when a call is booked by a customer contacting me) are not shared with any 3rd party and are not  published or displayed and are only seen by the data controller.   Furthermore no automated individual decision-making and profiling is used with the customer data that is held.

Personal data will be stored for the following periods

Personal data will be stored for the following periods:

-          Contact details (such as phone numbers, addresses and email addresses) and details of work undertaken for customers, may be stored for an unspecified period, taking into consideration the point above.

-          Personal data that may be collected by the data controller while backing up or transferring data from a customer’s computer will be deleted following the completion of the job.

Persons who have had their personal data stored or processed by the data controller have the right to request from the controller:

-          Access to and rectification or erasure of personal data

-          restriction of processing concerning that person

-          to object to processing

-          the right to data portability.

Persons who have had their personal data stored or processed by the data controller have the right to lodge a complaint with a supervisory authority. Including ICO(Information Commissioners Office).

 

Date of policy: 20th Feb 2020

COVID-19

CALL OUTS, MACHINE DROP OFF AND COLLECT , TELEPHONE SUPPORT, REPLACEMENT DESKTOP AND LAPTOP COMPUTERS.

As we now find ourselves in these strange and uncertain times, this page is In relation to any present or future customers requiring my services.

Firstly let me just wish both future and past customers all the best in these uncertain times.

Anybody who wants to book a call for computer repairs, may as normal contact me , but at present though I am still open to visiting people I have to consider each call as and when people ring me. As I am sure you yourself may too be being cautious. If I do visit I would expect of course social distancing, as has been widely reported in the news and media. I try to take the best measures possible to me but to clarify at present I am taking each call as it comes and deciding if I wish to visit.

 

As a temporary measure in the present climate I am also offering a Telephone Support Call for computer and related issues for home users and small businesses . This would be for a fixed charge and would cover 1 hour 30 mins of my time.  Though not all problems can be sorted by phone, some may be possible.   Please bear in mind you are paying for my time as with a Telephone Support Call I cannot say what is possible or not possible through Telephone Support until I have spoken to you.  I also hold no responsibility of any errors caused by customers. This is purely a service that I am offering due to the present COVID 19 situation.

 

If you would like to book a call for either a home visit, or Telephone Support, please note payment for Telephone Support is a fixed charge to be paid by bank transfer before any assistance is given, it covers 1 hour 30 minutes and is not dependant of a fix but is the cost for my time.  The fixed amount charge will be given  if you  decide to book a Telephone Support Call.

 

Please Stay Safe and Healthy.

 Telephone Support

ON SITE REPAIRS, Home Visits,  Drop-off and collect and replacement machines

Collection and Drop offs or drop off and collect by customer, for repairs, replacement machines and parts etc

2020 |DB Home Computer Repairs | 01629 580 712 | 07761 656 702